There are some fantastic plumbers out there who really know their job and take a pride in it. And then there are the other ones.
Unfortunately there is no one registration body for regular plumbers as there is for gas plumbers, but professionals will be able to show some kind of certification. Registrations with WRAS (Water Regulations Advisory Scheme), CIPHE (Chartered Institute of Plumbing and Heating Engineers) or Watersafe are reassuring.
Better than any piece of paper is a plumber who works for an established plumbing, HVAC or building company with a reputation to uphold. They vet their plumbers, provide guarantees of their workmanship and supply quality materials.
UK Commercial Group are a national property maintenance company and vet all plumbers for quality workmanship as well as with a CRB check. Every job is followed up to make sure the customer is happy, and if not, a team is dispatched within 48 hours to put it right.
It’s wise to get several quotes so you know the score, but cheapest is rarely best. Cheap plumbers are tempted to use cheap or second-hand parts. Insist on a written breakdown of what you are paying for so you can check later. If you are quoted for branded components be sure that is what you get. When a boiler heating element is replaced, make sure the new one is long enough to reach the bottom. If you’re paying for a new pump, ask for the receipt. You don’t have those worries with a well established company.
Prevention is Better than Cure
Hasty solutions today mean more problems tomorrow. Service contracts are cheaper than emergency call-outs and give the company a vested interest in your never having an expensive crisis. The good plumber looks for issues before they become emergencies, while the rogue trader watches like a vulture for his next opportunity.
There are some fantastic plumbers out there, but why leave it to chance?